SHIPPING INFORMATION AND Returns 

SHIPPING INFORMATION

  • Orders will be shipped from Melbourne within approximately 5 business days

  • At checkout we offer a range of shipping options, these include:

    • Australian Shipping:

      • Shipping is free within Australia. Orders are shipped with Australia Post and delivery times are approximately 2-3 business days

    • New Zealand Shipping:

      • Standard shipping is $10 per order to New Zealand. Delivery times are approximately 5-10 business days

      • Express shipping: $20 per order. Delivery times are approximately 2-5 business days

    • Rest of world:

      • Standard shipping: $25 per order. Delivery times are approximately 8-10 business days.

      • Please email us at jonochapman.art@gmail.com for other options

RETURNS

  • Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

  • You will be responsible for paying for your own shipping costs for returning your item. Original shipping costs are non-refundable.

REFUNDS

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.